WATER LEAK ADJUSTMENT
A District customer may be eligible for a Leak Adjustment credit when a leak on the customer’s side of the meter impacts the water bill. The customer should make reasonable efforts to locate the leak and initiate repairs. Once repairs are completed the customer should contact the District to initiate the Leak Adjustment process.
District staff will complete the Application for Leak Adjustment form and request the customer’s signature on the application. The adjustment will be equal to one-half of the estimated leak, calculated by subtracting the average monthly bill for the previous three (3) months from a one month leak bill and dividing the result by two (2). To qualify for the Leak Adjustment the leak must be repaired in a timely fashion.