Consolidated Water business response to coronavirus (covid-19)
March 23, 2020
Effective Thursday March 26, 2020, the business office and drive through of Consolidated Water will be closed, until safe to reopen. Staff is available by phone at 573.449.0324 and email at email@example.com during regular business hours with after- hours emergency calls taken by our answering service as usual.
Payments can be made online at www.consolidatedwater.com or through your bank or credit union’s online bill pay service.
The online convenience fee is waived while our office remains closed.
In addition, you can always pay by check or direct withdrawal from your bank account. There is also a drop box in the District’s drive through and a mail slot near the front door. Payments will be processed as usual. Please contact us for any other payment questions.
New service requests may be completed online, please call if you have any questions. Other requests for service should be made by phone during normal business hours.
Above all, stay home if you can and be safe, we’re all in this together.
A Message To Our Customers
March 13, 2020
Consolidated Water is committed to providing safe, clean, reliable water service to our customers in Mid-Missouri. We believe good hygiene plays a critical role in preventing the spread of any virus, including coronavirus (COVID-19), and to this end Consolidated Water will not disconnect water service for non-payment during the current coronavirus pandemic.
Customers will continue to be responsible for payment of all bills and we encourage you to contact the office at (573) 449-0324 or firstname.lastname@example.org to discuss payment arrangements if needed.
Above all, Consolidated Water values the health and safety of our customers and the health and safety of our employees and will continue to monitor this situation, making business decisions as necessary to ensure these health and safety goals are attained. Future updates will be posted on our website and Facebook page.
Please see additional information below from the Environmental Protection Agency about coronavirus and your drinking water.